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Tabitha Boydell

英国

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lacemade.com

Sadly I am a longstanding Lacemade…

Sadly I am a longstanding Lacemade customer who is no longer. I had two orders, one from 16th December, one from 13th January. Both pre orders, expected to ship within 30 business days (eg 6 weeks). To date, neither have been recieved. I have been repeatedly ignored, then promised a despatch date of 10th March at the latest. This has come and gone, and therefore I have asked for a refund. I've always been a fan of their clothes but their customer service and order times are abysmal.

2025-03-11