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Nikola Stoyanov

保加利亚

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Gnomon Watches

Terrible experience

Terrible experience. Ordered bracelet from them - for Steinhart Ocean One 39. I got the bracelet with one missing screw for attaching it to the end link and on the other side it had middle link which was apparently part of the handling attached. At first I thought it was missing that middle link on the other side but turns out no. So in short they send me a product which has been tempered with. When I asked him and short pictures they just told me to buy and links which do not include a screw. Then multiple times asked me do I want a screw or do I want the end links but kept pushing for buying the endings - like I can use the endings without that screw... In the end got my money back from PayPal. They never offered to send the missing screw free of charge. Terrible customer service experience. Would not recommend buying anything from them.

2026-08-17