The worst experience of overseas…
The worst experience of overseas shopping I've ever had. The customer service team is messy or I should say they purposely using a arrogant attitude to ignore my questions. At the beginning, I did mention there are 2 problems about the order, the tax refund and the delivery damage, for the tax refund, they just fooling around said that I've been apply for twice this month and I am no longer entitle to apply again, but the truth is this order is my first one overseas online shopping of 2020. How come there are twice records? When I ask for the proof, they do that ignoring again, no apologize, no explaination. Just let me check my account. How sudden. They just handle problem whatever they want. How unbelievable team. And for the other damage issue, they totally ignore me till now, after over 20+ emails "Communication", not only I don't get the solution, I don't even get their attention of the damage problem. Extremely arrogant customer service I have ever seen. Sorry, can not find the reply button. I can only edit here, my order#244181038