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Shandi Cherie

加拿大

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LeatherUp.com

Terrible quality! Shop elsewhere!

The jacket i received smelled terrible, the inside buttons were tarnished green and had rubbed off onto the leather and there was also some unknown white build up around all the buttons. I was concerned about the quality and contacted customer service at leatherup. ca twice but got no response. I also called in and was told to email customerservice @ leatherup . com instead and that I will receive a prepaid return slip. As a result I sent an email with photos and was told someone would get back to me in 24- 48 hours. In the meantime I had hung the jacket outside for a few hours trying to get the smell out, it started raining and one of the sleeves got wet. I hung it up inside and when it dried i found white streaks all over the leather that had gotten wet. I don't know what is going on with this jacket. I contacted customer service again asking if there was a film or something on the coat and was told someone would get back to me. It's been 3 weeks and I've heard nothing. Terrible quality jacket, and neglectful customer service. Save your money for a better brand and don't shop here. p.s; I wrote a review with photos on their website but its not shown. Theyre so shady.

2020-11-03