Customer Satisfaction means Nothing to this Company
I received a damaged coffee roaster on Oct. 30th (product box sent in an unpadded plastic bag) and immediately contacted Elehealthy. As per their "WARRANTY and RETURN GUARENTEE", I should have received a full refund and return shipping label. After multiple emails back and forth, and a pending dispute filed with the PayPal Resolution Center, I have yet to receive any amount of a refund. Please save yourself the hassle/$$$ and DO NOT DEAL WITH THESE PEOPLE. They have offered partial refunds to keep the broken appliance. They have also offered to send me a new appliance for "free" but that's not true. Free would mean to refund my account of $89.99 and I know they have no intention of doing that! They know what to say to make it seem as if they care about you as a customer. Just look at their responses to the other dissatisfied customer reviews left on this site. DO NOT BE FOOLED. Their only concern is keeping your money.