Problems!
I purchased my HYSapientia 24 litre oven on 31 December 2023, after reading complementary reviews. Firstly, I have no issues with the way in which it cooks which is superb. My major issue is with build quality, and with the materials used. Whilst the outside is still pristine, the interior is another story. It is now heavily corroded, and also has a particular smell which is bad for an oven. I have cleaned it using high quality and non abrasive cleaners. The interior layout with regard to the heating bars makes cleaning problematic. After two emails to their Customer Services and no response from either, I am becoming quite disolusioned with this company I have never experienced issues such as this one with any other appliance. Be aware also, that the build quality is not that good and cleaning the unit can lead to quite nasty cuts due to some very sharp edges.