Unclear photo but company is working to resolve it
One photo was initially quite blurry. It was likely due to the poor resolution of the photo submitted yet it would have been helpful to have received a "warning" that the photo likely would not work for the product, before we submitted the order. While it took a few back and forth emails, we did get a response and they are working with us to create a replacement product with a better quality photo (on our end). I appreciated the care and concern from the company. Once the revised product is received I am hopeful it will be a wonderful gift for the recipient.