Disappointing waiting since August Unreliable
Waiting since August for my inspire fitness FTX still haven't received it. Customer service over a period of months says things that just don't add up. So now according to Precor Home Fitness as of last week December 4th the shipping company they choose to use Tristate Delivery And Assembly had possession of the item. And while having been contacted by them that Friday where I was told I would receive confirmation my delivery appointment this week on Monday it is now Thursday Dec 10th and still no appointment has been made, so I've reached out again and am waiting to hear back. The customer service experience is pretty awful albeit everyone is polite but that doesn't offset the fact that nobody keeps their word which is aggravating since they already have your money. And so I will keep updating hopefully this does get resolved soon and they don't ruin Christmas 12/24 So I’m following up an adding that my order did finally arrive on December 23rd and the guys who delivered it from Tristate were actually super helpful. So at least it wasn’t like a total rip off my order was eventually fulfilled but it was more stress then any other online purchase ive ever encountered.