Horrible Customer Service
Over the Black Friday weekend, the price of a watch I was going to purchase dropped from $113 to $61. I decided to cancel my initial order and repurchase since the price was so great. When I repurchased at the $61, I received an email saying I was charged $102. I reached out to the company and they refused to honor the price that I paid at checkout (which I had screenshots of with the order number) because they said it was an error. The lady I spoke with through chat cancelled an order after I told her not to and prior to all of this, the watch I ordered was no longer in stock when I made my second purchase, but was still showing up on the webpage. I had been communicating with someone over email who also refused to honor the price I had when I placed the order and completely stopped emailing me back. The watches are beautiful, but I would rather not spend money at a company with such awful customer service and one that refuses to honor an error on their website.