Flat out and out trouble Customer service
If at all possible I would of put a negative star . I went on line and ordered the first week of Feb. 2022 hadn't received or heard anything by the 15th so i went to chat , after waiting for a half hour I finally got an answer . Come to find out that they had lost my order or as they say didn't receive it, This was a refill not a new prescription I reordered it and was told it would be priority mail no charge whigh would have been delievered on Saturday at the earliest but being presidents day on Monday and thought i would of recived it on Tuesday. Nope not here , looked on USPS tracking and it was sitting in Memphis Ten. only been out since the first of month . So called and was on the phone for over an hour they told me that they would send another bottle out why would they do that ? it would take another 2 to how many days to get here so why start over , was talking to them and got disconnected since I didn't want to sit on hold , or explain to someone else what was going on I didn't call back. Never got a call text EMail nothing . Today on the 26th I FINALLY received it package with a hole in it taped up opened it and tablets laying loose in package broken lid and missing 24 tablets Again contacted Chat told me that I would have to EMail pictures to rxhelp@genuisrx guess what can't get in .