Didn't shampoo on 2 occasions
I have taken my dog to The Groom Room in Altrincham and paid £65 and £55 to have the top groom and standard groom where shampoo and dry are included in the price as well as ears cleaned and on both occasions this DID NOT happen!!! When I pay for a service I expect a full service I paid for and not half a job!!! I'm fuming!!