AVOID
I think this has to be a first for me.. Being completely ignored by a companies customer support department. I've been using smok for years and thought it was time for a change, I'd always wanted to see what geekvape was all about and my trusty smok setup had given me well over 7 years use just replacing batteries and coils. I honestly wish I'd never bothered. Ordered the T200, plus the zeus v2 tank, a pack of coils and a new bubble glass as the 2ml UK version is far too small to use daily. So.. The coils. 2x came with the tank and 5 in a new pack. I'm on the my second to last coil within a couple of weeks. This is the only one which has lasted past 2 days. And when I say they burnt out instantly, I mean with zero warning went from vaping to gulping a lung full of the most rechid burning chemical taste ever, it was that harsh it felt worryingly dangerous. The coils don't look burnt, but after they've dry burned like that they are completely ruined. Each coil lasted roughly two days, and that's with me taking the wattage down to 40!! I mailed geekvape asking them for their input before the reviews started going live. Completely ignored... I followed up with another email letting them know I was pissed. Guess what no reply again. I came here to see what other people were saying and I'm shocked at how bad it is... Then the typical badly reviewed companies they send out the typical response, usually saying they have no record of the customer or asking us to get in touch with customer service blah blah blah. YOUR CUSTOMER SERVICE DEPARTMENT DOESN'T EXIST SO STOP REPLYING TO REVIEWS KNOWING FINE WELL WE CAN'T RESPOND TO YOUR LIES. DO NOT GO NEAR THIS COMPANY. So the only response after 4 months is on trust pilot with that old familiar generic response of needing more details to authenticate accounts, no reply to any of my emails, not asking for my details associated with the purchases, all the tell tale signs of damage control for those reading reviews, zero action