Adobe Subscription Locked Me In And I Can't Get Out!
Adobe messed up the user interface for editing PDFs and renders it unusable for me. So I decided to choose a different program. I canceled my subscription through PayPal because I couldn't find it on the Adobe website. Then I get an email to update my payment method. Since I don't want it, I went to the site. I found a place that says manage your subscription. But it gave me a popup that says I can't cancel my subscription unless I update my payment method first. Basically they want to charge me then force me to dispute the charge after the fact. I found the "delete my account" section and clicked that. Same thing. You cannot delete your account unless you update your payment method. Nope. Not doing it. This is ridiculous. For myself and my agency, Chris McElroy SEO Agency, I will recommend to my clients to use anything but Adobe and recommend the same to everyone else. The law says it should be as easy to cancel a subscription as it is to sign up for one. @Adobe @AdobeForBiz