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Theresa Tait

英国

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Hostek

I have been paying for a starter…

I have been paying for a starter package for more than 6 years, except hostek were never actually hosting my website. At no point in my interactions with them have they ever said that they were not hosting my site, I have no technical knowledge and have found their billing was also an issue through PayPal which also caused a headache. Unlike Ionos who have been great at guiding me through whats involved in running a website and honest when I didnt need a package that I wasnt going to use. Its disapointing that Ionos pointed out that hostek were not hosting my website, but they were certainly charging me for it. Very frustrating -if you dont have technical knowledge, which I dont, to get told its my own fault, yet they knew I was being charged and were not honest about it.

2026-03-31有帮助 1