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Strava

Horrible Customer service

Ordered shorts from their new shop. Arrived damaged. When requested replacement they tried to charge me for the return fees. Had to point out that it’s illegal so they generated return label. Never send a replacement and I had to send them number of e mails requesting a refund and contact my bank. Got my money back now, but it took over 5 weeks. Didn’t even offer a discount code for future purchases as an apology. Won’t be spending my money there.

2026-07-09