Service above and beyond.
When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact customer services and they did everything in their power to try to get us up and running again. We messaged back and forth for a few days and unfortunately they were unable to get it going. Without asking, begging or pleading LetPot asked for our address and shipped us complete new system. Which works great. We for sure will be get a second one as well as one for our son who loves to grow. On a final note we will be giving a 5 out of 5 to Kath in customer support.