181800battery.com★★★★★
Set a next day appointment to get a battery replaced and they weren't even close to ready by the end of it
My battery went dead so I made a call about 24 hours ago to get it replaced, I understood that there has been bad weather this week so I set it a day ahead from 8 to 10am, using the site format which said I was setting an appointment, and rearranged my work schedule to accommodate it.
They were lightning fast when it came to taking my money, but I heard nothing after the confirmation email all the way up to the time window. Finally at 9:40 I reached the chat after it closed out four times and the person says "Okay we're finding a tech now", as if I just placed the order.
I canceled it from there, absolute waste of time. I should have read the reviews before and also used common sense of never going with a Google ad on the search results when looking for a service.
This is not a reliable company, I don't necessarily think they're a scam (assuming I get the refund), but they don't appear to have the necessary organization and manpower to keep up. It's better to just go with AAA or a local provider.
2026-01-29
TATake Command★★★★★
The existence of this company is a sad example of how little employers care about their workers.
Edit 01/29: After this review someone was able to reach out to me and help me settle things. I'm rating three stars now. The initial communication was still problematic and a format like this seems to leave an extra layer for miscommunication and mistakes with health benefits, but the experience ended well
My employer switched to Take Command to handle their healthcare and it has been nothing but a nightmare since. At first the credit promised made my plan look like a great deal.
Two months later, I get a collection call from my healthcare provider saying that I owe almost $2000, in essence the full cost of the plan. The take command rep responded by saying that I "Just had to pay it out of my own pocket and the company will reimburse me.
I have worked for good and bad companies over almost 30 years and never seen anything close to this tacky of a setup. Please if you are an employer and considering them, be better to your workers.
For everyone else, this type of company only exists because we are in a grift economy where only profit margins matter. Look elsewhere if your company switches to them for healthcare.
2026-01-23
