Responsive customer service
I had poor mobile network some months ago as there was a sudden drop in my network connection , so much so that at times I have no mobile network at all . It affected everyone in the house including visitors who was on another telco. I called M1 customer service many times to get a solution. I was offered solutions , tried it but all didn't work . M1 then said their technical team was working on it. 2 weeks ago my network suddenly came back and now I have really good connection. I want to say a thank you to the technical team / M1 customer service for being responsive and coming up with a solution Thank you !!