Onhoing claim suffering
I have an ongoing Claim for a lost phone its been 2 weeks and still no where near a decision. I have been requested to upload so many things inclusing proof of purchase , ID , proof of payment , proof of usage and more. They only operate over email asking one sentence questions then reply after 48 hours. Also send emails worded like accusations such as " if your ohone is lost". I know go on holiday on Tuesday without a phone or decision.