Worx warranty pointless
Bought a bauker drill from toolstation. Turns out worxs responsibility for repairs and warranty. After 12 months ish it caught fire and died. Emails and collected fairly quickly for repair. This is where the trouble started. After a patient wait on a verdict i emailed to find out the status. The drill was unrepairable. They had no replacements and couldn't source a like for like. So i was offered a cheque instead. No Idea the amount etc ... I thought not much of it. Waited a week or so no cheque, no contact from worx. Emailed again. Average of 28 working days for cheques to be processed whatever that means. 28 days go by. Nothing. Another email. Get a response quickly. They have had technical issues authorising cheques! Hopefully few days to sort ... No eta on the actual cheque arrival. Fed up now. Got 2 batteries and a charger as they only wanted the body to repair. Although toolstation selling the complete kit still in a few variations .... But cannot find a bauker body or compatible. So the moral is, check who underwrites what you buy. May receive a cheque one day buy doubtful, bank transfer or a gift card be accepted tbh. Anything really.