I went through a debacle with EZ...
I went through a debacle with this company. I ordered three costumes from them in winter 2020 and spent nearly $400 for the outfits. For starters, their tailors do not understand the difference between "flat" measurements and "on the body" measurements. A flat garment is always smaller than one in the body. I don't believe they use professional dress forms or pattern makers for their products. Second, their products look nothing like what is advertised. I've received a total of 5 costumes from this company (2 custom, 2 factory and 1 gift). Each has fitting issues (1-2 sizes smaller than advertised). Each arrived with some sort of damage OR mismatched item (feather damage on first order, loose/missing buttons on gift, completely incorrect costume on 3rd, exposed zippers and incorrect height on 4th, etc). Third: they lie through their teeth and smile while doing it. After a post and video of mine reached nearly half a million shares they agreed to send the REAL costume (found out they sent a mock-up) and refund me the new cost of the costume (they had reduced the price by $25). Now they are harassing me and trying to get me to join some program so they can silence all the feedback I provided to the public. Just don't shop them. I'm exhausted from all the drama and put off from buying costumes now. I usually make my own but wanted to take a break. That backfired horribly. Out of the 5 costumes I ordered only 2 were immediately wearable but both were 2 inches too short for my height.