Recurring Charges With No Active Subscription
I am extremely disappointed with my experience with Robbins Research International. I recently discovered that my card has been charged every month for several months without my knowledge. When I logged into my Tony Robbins account, there was no active subscription associated with my account, and I never received any invoices, receipts, or confirmation emails for these recurring charges. What makes this even more frustrating is that when I attended a Tony Robbins event, I was supposed to receive one month of access to the AI service included with my purchase. Unfortunately, the AI never worked. I contacted customer support several times at the time, but I never received a response or any assistance. Now I have contacted support again regarding these recurring charges, and once again I have received no reply. I hope this issue can still be resolved, but based on my experience, the lack of customer support and the unexplained recurring charges have been extremely disappointing. I have now had to contact my bank to dispute the transactions and protect my card. I would strongly encourage anyone to regularly check their bank statements if they have ever purchased a Tony Robbins product or service.