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Bryan Davis

美国

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GUNNAR Optiks

Don't have my glasses yet after 45 days.

Don't have my glasses yet after 45 days. Ordered without an issue, provided my Rx within 3 days. No updates provided till I reached out after 30 days from date of order. Told it would be 4-5 weeks from date of order not 2-3 weeks as quoted. I baulked at this and was told that was an automated typo and it was 2-3 days till they shipped. Waited 3 days, no contact by Gunnar. So I emailed again --- no response. 3 more days later told they shipped through an automated email. Shop.com had no updates at any point. I can only hope the glasses are better than the service used to create them. Hopefully I won't need to use the warranty, I can imagine already the frustrations.

2025-01-21已认证