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Mrs Davenport

英国

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Buykud

Very bad customer service and out of…

Very bad customer service and out of pocket. The item arrived in good time. However, the item was too large so I needed to return it at my own expense. I have never recceived the money back despite sending them a large amount of emails/using the chat - requesting a refund and using their requested postal service. I have proof through the post office that it arrived at the warehouse but Buykud do not get back to me when I email them. Extremely poor service and now I am out of pocket with no item either.

2021-01-26有帮助 2