DXDXL★★★★★
Never Again
Ordered 2 pairs of Harbor Bay Pants on 3/16/20 and needed by 3/23 and they showed in stock and during checkout said they would be here on 3/20. One pair showed up on 3/20 and other pair would show up on 3/23. Got billed for first pair on 3/17 and second on 3/20. Got text from ups on 3/23 saying delivered on 3/23 at 1:52 pm. Walked to mailbox and mail there but no pants. Looked at order and said ups had given to USPS and UPS won’t let me file claim as they didn’t deliver so no claim. I complained to DXL on 3/20 about missed date and I filed bad review. They sent $15 gift certificate for next purchase. I’ll never use. Rip off artists who say UPS and worthless postal service ends up with. Contested on charge card as only can do return of what I don’t have..never again. Would not recommend to anyone.
2024-03-24