Please, please AVOID this scam artist
Please, please avoid this scam artist. Ordered a personalised gift item £35.75 well before Christmas. Took 3 weeks to arrive. Hermes failed to deliver correctly and admitted fault. Dealing with with this company and it’s one woman customer service representative Harriet M. was a nightmare, she was just on repeat and incapable of forming a polite Sensible reply to any of the 20 plus emails sent between us. They wanted $20 USD to be paid to a different website to send a replacement. After opening a Resoloution Case with PayPal who bizarrely found in their favour I am now out of pocket. Just don’t go near them. It’s very hard to find information and reviews about this company on line. You have been warned.