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LJH

英国

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Vooglam.uk

Not a good experience

Input my prescription. Checked it over and over. Glasses took ages to arrive (from China not UK) and they are useless. Can’t see out of them at all. Contacted Vooglam who said I entered my prescription incorrectly for one lens - not true. And why can I not see out of the lens I apparently entered correctly in that case? Offered me 30% discount to keep useless glasses or to pay 70% for new pair. Not impressed. Want a full refund and have said as much. No point ordering more is they are useless!

2024-09-08有帮助 2