Not happy with my experience. Your refund policy only seems to be there for getting sales
Update: I have only received a partial refund and when I messaged back, the customer service hasn't responded in the last few weeks. A lot of products I purchased didn't work for me, which is fine but I didn't get contacted for more information or a refund. I was only given partial refund for 1 product when I purchased 2 of the same and others I haven't heard a peep
