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Heidi Gordon

英国

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FOCO

Buyer has to pay return postage - unacceptable

I am so unimpressed that, to return an item, I - the buyer - have to cover the cost for postage! Meaning I'll only receive a partial refund after factoring in the price of postage to return the item. I was hoping to exchange my item for the same item but in another size, however this has completely dissuaded me from shopping at Foco again.

2026-01-13