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Andrew jones

英国

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DXL

Stay well clear of dx

Waited in all day for delivery from 0800 - 1800 and no delivery got in touch the next day and they said the driver had run out of hours on his taco and would be believed today and if I rang back after 11.30 they would give me a time slot. Rang back and was told delivery would be between 13.30 - 15.30. 1600 hrs nothing again so rang back and was informed again that the driver had ran out of time on his taco so delivery would be tomorrow then all of a sudden the delivery driver turned up on my driveway and informed me that he didn’t have my package and opened his back doors and there in front of me was my package. The same driver turned up on my drive the day before and drove off when I informed him of this he said yes he did but his machine said the package wasn’t on the lorry so he drove off but actually it was it had been on there for 2 days he said. The driver was lovely and couldn’t believe what was going on but the office just lie and don’t care about their customers so stay clear as I would never use their services again

2024-11-20