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Madhavi Meda

英国

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IndiGo

Awful airline

I travelled from Manchester to Hyderabad in May 2026. My overall experience has been poor . The customer service is appalling. The staff in Mumbai and customer service department in indigo repeatedly lied about my booking and refused to help . This journey affected my physical and mental health and I will not travel by indigo. Inspite of my agent showing that I was booked in stretch they made me travel in economy even though I paid 1600 pounds. They refused to acknowledge their mistake and repeatedly lied

2026-06-11