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M Gill

加拿大

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Zengo

Zengo making ne go to Google Drive support; Google making me go to Zengo - no solution

I tried to contact Google support, but got the following response. However Zengo is not able to help me in this situation. I cannot find any backup file. “Thanks for contacting Google Drive Support regarding your Zengo Crypto Wallet backup. I completely understand how critical it is to get that data back, and I want to make sure you get the right help. Because our team specializes specifically in Google Drive subscriptions, syncing issues, and recovering deleted files from the Trash, third-party app backups actually fall outside of what we can access. Because your data is private, Google doesn't have a way to see or extract how Zengo stores its backups. To get this sorted out as quickly as possible, your best bet is to reach out directly to Zengo's support team. They have the specific tools needed to look into app-specific data recovery.” Zengo - I need a solution.

2026-06-03有帮助 1