Don't do online !!!
Aw what can I say. I have been getting Asda deliveries for quite a few years. Stopped for a couple of years and resumed 6 months ago. This whole thing of "return to the driver and you won't be charged" is total nonsense. I keep handing back and keep having to request a refund as am still charged Then tonight received my order with 30 yogurts advertised as having 10+ days on website but apart from 6 the rest expired within 8 days. Do they chose short dates deliberately???. Declined refund online ...by the sounds of it because I have asked for too many....not my fault ...your drivers fail to process the handbacks!!!! With that said customer services were good and have assured me I will be refunded. Regarding drivers they are generally very pleasant but real consistency in failing to remove returns from the bill. Cancelled my delivery pass ..thankfully was paying monthly so had a get out. So very disappointing...these negative reviews cannot be good for business. Asda sort yourself