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Anthony Ross

英国

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Hoka Uk

Terrible service

Terrible service, I ordered a pair and they sent the wrong size. There are only three things for the despatcher to check off, the model, colour and size. So I returned them I cannot check my return after five days as their system is down. So I phoned twice today and on each occasion the call was answered remotely and after 30 seconds cut off. It would seem it might be 15 days before they send a replacement of the hopefully the right size. Their error but shocking response.

2024-10-28有帮助 2