Still utterly useless.
Still utterly useless. I'm amazed how many great reviews have suddenly popped up on here. Clearly none of you have had any problems with your devices, or you are fake reviewers. Almost two months since my last review, I still have no clue where my phone is. I mean, I sent it to Poland Nov 2020, so I know it is there. I was told my issue has been made a priority, at the beginning of January. It's now half way through February, so six weeks for absolutely nothing to happen. I've emailed recently, asking what is going on and now it seems as though I am just being totally ignored. Meanwhile, my second replacement DooGee phone is STILL broken (camera does not focus) and I cannot send that for repair until they give me back my first phone!!!!! Did I mention that in my last review actually? I was told that the camera issue was known and that all I had to do was wait for the next phone update. That was a lie. It's not a known fault, my camera is broken and has to be repaired. So my thanks to whomever had me checking for updates for weeks on end for absolutely no reason whatsoever! Unbelievably rude and dishonest. Perhaps the plan is to drag this out for so long that my second phone is no longer under warranty, so that in the end I've paid for two phones and ended up with one broken one and had one 'stolen' by the company who sold it to me? I'm just waiting for the email telling me that they sent back the phone and it is now lost... and ultimately it is someone else's fault and my loss. In two days, this will have been going on for FOUR months.