I had better help for 4 sessions in May…
I had better help for 4 sessions in May last year and told the councillor I wanted to cancel because I couldn’t afford the sessions anymore. I haven’t logged in or had any sessions since. Their emails went to my spam. I just looked at my annual credit card statement and they took £180 every month for 12 months out of my account even though I told them I no longer wish to continue!! I can’t get hold of anybody. There is no uk number I can call and no one is responding to my messages!!!! It’s for mental health and they took almost £2k out of my account!!!! Im Desperately trying to claim it back but no one is responding!! Don’t use this service as they are just after your money!!!! 55 counselling sessions they charged me for!!!!! With no councillors, no calls, no nothing !