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Anon

美国

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SF Express

Package Indefinitely In Transit

I ordered an electronic component from an Amazon seller who decided to use SF Express to ship the order. Over a month after my order, I can't get a straight answer from customer service. They tell me the order has cleared LA customs and been handed off to USPS. USPS says they have not received the package when I try to enter the tracking number given to me by SF. This company has no accountability and very little communication. Also doesn't help that customer support barely speaks English, although even if they did I doubt they'd stop lying to customers. Do yourself a favor, ship with DHL.

2021-02-19