I have been using FOREVER for 16 years
I have been using FOREVER for 16 years. This past week, I got my photo album, and it was not right. I was so disappointed. I sent an email, and within hours, I got a response. I needed to send pictures of what was wrong. Did that, then uploaded the album again. Within 4 hours, I had a new album shipped! This has been the only problem I have experienced in 16 years, and it was solved in 4 hours. That is great customer service. FOREVER is a wonderful way to preserve your memories. You will not be disappointed.