Dinner at Willow Grove Cheesecake Factory
Four of us went to the Willow Grove restaurant for dinner. It was crowded but we were seated immediately. The waitress was very nice and attentive. We ordered drinks, one being an old fashion, which had the ingredients listed in the menu. Well the drink was horrible. The manager came over and claimed they changed the ingredients to include cherry syrup. He offered to take the drink back for something else. Then dinner began to arrive. Problem was only two dinners came. We were informed by the waitress that the other two dinners were taken to the wrong table. The manager once again appeared our table to tell us that the two dinners were being remade and would be out shortly. He asked if he could get us some french fries or soup while we waited. We informed him that one of the dinners that was delivered was wrong. He immediately took that back and said he would replace that one also. Now one person had their dinner. It took a good half an hour for the dinners to be remade. The manager kept appearing at our table, apologizing and saying it would only be a few more minutes. Finally, the dinners came out and one was a burger that was supposed to be medium rare and it was cooked well done. By this point we had had enough and just decided to eat what we had. That's when I noticed that the lettuce on my sandwich was cabbage. I have eaten here many times in the past but only for lunch and had a wonderful experience. Of course this was the night that I had had friends come in from another city to have dinner with us. The experience was so bad all we could do is laugh. Never again!