I was writing as a very frustrated…
I was writing as a very frustrated customer because I received an unexpected charge upon delivery that was NOT customs or duty, but rather a second shipping charge. Rue dealt with my issue right away and sent me a refund for the amount that was unexpectedly charged at the last minute. This turned what would have been a 1/5 star review to a 5/5 star review, so thank you Rue, I very much appreciate your willingness to help me out!