Refuses EU customer rights
Seeed ships to EU consumers from a EU warehouse, yet does not respect Directive 2011/83/EU. Very bad experience with customer care; company's conduct is not serious. Complaint filed with the European Consumer Centre and payment disputed. Edit based on the response: This is not a matter of interpretation, it is a matter of applicable law. Instead of "explaining", the company should respect the applicable customer’s rights. I’m glad to leave this comment as a public record of the experience.
