Unreliable, avoid
They did not ship the item and did not respond to any contact. On looking at the reviews here, I actually got lucky since I would've been in a worse situation had I received the dress and disliked it. If you do want to take the risk, make sure you order with PayPal and have a few months to spare before you need your item. I made a claim through there and got my money back, but they have zero customer service if you need to reach them. Better to avoid this company and avoid the hassle. (Ordered on the 28th of August, received a refund on the 21st of September.)