Defective products and no solution from the customer service
I purchased a bikini and the matching cover-up (pareo). I wore them once, hand-washed them carefully, and let them air dry indoors. The next day, the cover-up had faded to a completely different color than the bikini. I contacted customer service. Having run my own e-commerce business, I understand that defective products can occasionally happen. However, instead of offering a solution, they told me it was normal for the colors not to match because the items are made from different fabrics. I even sent them before-and-after photos showing that, before wearing and washing the set, the bikini and cover-up were a perfect color match. Despite this clear evidence, they simply repeated the same explanation. I cannot recommend this brand. The price is extremely high for such poor quality, and the customer service was equally disappointing.