Excellent ripper tool, great technical support
I have been a very satisfied user of MacXDVDRipper Pro, and have been using it since 2016. By way of comparison, I also have and use HandBrake and MakeMKV, but MacX DVDRipperPro is my go-to resource for converting discs because it is so reliable and versatile. It consistently turns out excellent digital encodes from DVDs including discs HandBrake can't read. The interface is easy and intuitive to use. I was motivated to write this review now, however, after a very satisfying experience with their technical support. During an attempted upgrade, something went wrong, and I could not longer launch the application or figure out how to repair it. Their technical support responded promptly with good suggestions, and after a few tries solved the problem and everything was working excellently again. I am very grateful for this patient handholding, and it speaks well of their commitment to their tools.