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LORRI OBERBROECKLING

美国

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6 被浏览
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1 条评价

Renewal by Andersen

Horrible warranty service

Love my patio door and door come g in from the garage. Everyone was great up until we needed warranty work. We had someone come look at the sliding screen door because it kept coming off the track, alo g with the bug strip not right. He didn't fix it, had to call again and they said on the bug strip it wasn't report by the first guy so they had to send someone else, he shows up fixes the door but can't fix the strip, will send someone out as it is a part on the truck, a week went by and no one showed, called called called, finally got a person oh we have to order it, they wouldn't gave if I hadn't called, two weeks later still the piece is not in. Don't buy their doors or windows cause if you need warranty work it will take forever as the office people don't listen to the service mangers and don't know what they are talking about. That is what a service manager told us.

2026-06-08有帮助 3