Feeling the pinch of Grab's sky rocketing rates!
I am a widowed senior citizen who is a regular Grab user and a Platinium customer too. I am unhappy with Grab as the price seem to be rocketing sky high. I stopped using public transport as I am unable to climb the staircase due to my knee pain. Hence, I have no choice but to take Grab both ways for work which is about 10.1 km away. I am a retired humanitarian worker who has been re-employed and I don't get paid well enough. What used to be around RM15-RM16, which was quite affordable for me, has now gone up so much and the charges sometimes can double the normal rate to RM30-RM32 just one-way trip. Evenings are the same too. So I have to spend between RM50 and RM60 a day just to get to work daily. How am I to survive like this?.. Grab has gained a monopoly of the service and there is no other taxi provider to compete with them. Hence, senior citizens like me and many others have no choice but to fork out however much the App shows. A big portion of what I earn goes on transport, and nothing much is left of my salary for other expenses?.. I kindly urge the Management of Grab to come up with special concession rates for senior citizens like me who commute daily to work. Hope someone who has the power to bring changes to the existing rates can do something to help. Thanks a lot!