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Michelle Gagnon

美国

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Milanoo

Ordered 2 dresses on Feb 22

Ordered 2 dresses on Feb 22, 2021. Received March 13th. Both dresses were too small and one of them had no zipper. I requested a refund and all they keep offering is either a partial refund or an exchange. They won't give me a return label . This is first email: Hi,sorry to hear that and would you like to get exchange OR partial refund instead of return as: 1.Return shipping fee will cost you much money.(Return address is China).. 2.It is too hard to return items in this period…Very probably lost/damaged/taxed during transit.. Hope for your reply. Thanks. Had to file a dispute with my credit card company. If i don't get anywhere there then I will file dispute with PayPal . Dealing with China...had I known that's where dresses were coming I would never have ordered!

2021-03-17