It's honestly a shame
It's honestly a shame that I have to give one star. Not because of the customer service (but oddly enough they addressed me by a completely, random different name aside from my own), but because of unexplained issues with getting what I ordered. I fortunately received a full refund for the items I desired, but one item was never delivered (they couldn't even get tracking anymore for it) and the other was an issue with something not registering the item in my order. I've ordered numerous products from them in the past with complete satisfaction, so I have no idea what is going on. It really is a shame, if they notified me that these issues were fixed I would not hesitate to place another order because the products are excellent.