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Suzanne Mendelson

美国

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Electric Tobacconist® USA

Done with this company

I’ve been a great customer for over 2 years. Sadly I’m letting this company go. Orderd 2 juice bottles were defective when I started to fill up tank the entire top came off Juice spilled all over my rug that was a loss. I told them about it there response was “I’m sorry” ok so I figured things happen so I ordered 2 bottles again guess what the bottle was defective again and yep juice spilled all over my carpet another complete loss. Look ordering online is not cheap with taxes and shipping it adds up. Not going to bother letting them know because I’m sorry does not clean the carpet or replace a 120 ml. Check your products sadly if they are defective there will be no compensation. Many other companies out there that have integrity. I gave 2 stars for the few years that things went well

2022-09-25有帮助 1