Excellent handling of reported problem
I received the scooter (Order #34402) and when I took it out of the box and rode it, I realized that the rear wheel did not spin freely. I found that the rotor brake was a little crooked and with each rotation it braked at the point where it was crooked. I reported the problem, including a relevant video, and without any delay they sent me a spare part which I am expected to receive in the next few days...! Congratulations for the excellent handling of the problem that existed.